Welcome to Baxton Studio Store

These Terms and Conditions govern your use of furniturestrendy.com (the “Site”) and all purchases made through Baxton Studio Store (“we”, “us”, or “our”). By accessing our Site or making a purchase, you agree to these terms in full.

1. Our Customers

Baxton Studio Store caters to design-conscious customers seeking contemporary furniture including:

  • Bookshelves & Bookcases
  • Chairs
  • Dining Chairs & Benches
  • End & Side Tables
  • Storage Furniture

Our products are available for shipment to most regions worldwide, excluding certain Asian regions and remote areas.

2. User Obligations and Responsibilities

2.1 Account Information

When making a purchase, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

2.2 Prohibited Conduct

You agree not to:

  • Use the Site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of the Site
  • Make fraudulent purchases
  • Misrepresent your identity or information

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and specifications. However, slight variations in color or finish may occur due to monitor settings and material characteristics.

3.2 Custom Items

Made-to-order furniture and customized items (special finishes, sizes, or fabrics) are non-returnable unless defective.

3.3 Final Sale Items

Products marked as “final sale” cannot be returned or exchanged.

4. Order and Payment Terms

4.1 Order Acceptance

Your order represents an offer to purchase which we accept by processing your payment and preparing your item(s) for shipment.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.3 Pricing

All prices are in USD. We reserve the right to adjust prices due to material costs or market conditions, though this will not affect confirmed orders.

5. Shipping Policy

5.1 Processing Time

All orders are processed within 1-2 business days.

5.2 Shipping Options

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after processing)
  • Free Shipping: Available for orders over $50 via EMS (15-25 business days after processing)

5.3 International Orders

International shipments may be subject to customs delays and additional duties/taxes which are the customer’s responsibility.

6. Returns and Refunds

6.1 Return Policy

You may return most items within 15 days of delivery if:

  • The item is unused and in original packaging
  • All tags are attached
  • You’ve contacted us within the return window

6.2 Return Process

  1. Email [email protected] within 15 days with your order details
  2. Await return approval and instructions (within 2 business days)
  3. Repackage item securely in original packaging
  4. Ship using provided label (customer pays return shipping unless error is ours)

6.3 Refunds

Refunds are issued to the original payment method within 5-7 business days after we receive and inspect your return. Note:

  • Original shipping fees are non-refundable (unless return is due to our error)
  • A 10% restocking fee may apply for large furniture items

7. Intellectual Property

All content on this Site, including designs, text, graphics, logos, and images, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

8. Liability Limitations

8.1 Product Use

Our furniture is designed for residential use unless otherwise specified. Commercial use may void warranties.

8.2 Damages

Baxton Studio Store is not liable for:

  • Incidental or consequential damages
  • Damages from improper assembly or use
  • Shipping delays beyond our control

8.3 Maximum Liability

Our maximum liability for any claim related to your purchase is limited to the purchase price of the item in question.

9. Governing Law

These Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the Site after changes constitutes acceptance of the new Terms.

11. Contact Us

For questions about these Terms or your order:

Email: [email protected]
Mail: Baxton Studio Store, 1508 Park Street, Pleasanton, US 94566